Purpose of Position
You will be responsible for tackling complex business challenges and solving them through business improvements and deliver innovative solutions using Salesforce to ensure customers' success. Working with multiple teams to bridge the gap between business problems and technical solutions. You will need to have in-depth knowledge of business processes and Salesforce making yourself a trusted advisor. The success of the customer is your first priority.

Defining the overall design, including proper high level architecture for a SFDC platforms and other SFDC clouds to meet customers’ requirements.
Giving support to other projects in the definition of the architecture, including a selection of tools, frameworks and best practices.
Supports product owners or business team in order to provide development team the right level of requirements definition.
Helps setting customer expectations in terms of solution.
Salesforce evangelist.

Main Tasks and Responsibilities of this specific role

• -Responsible for the design, build and test of e-mail and SMS automated Marketing and lead Nurture Campaigns using Salesforce Service Cloud and Salesforce Pardot
• -Lead defined and produced targeted campaigns.
• -Design and data segmentation.
• - Participated and led client discovery workshops to scope Pardot and Marketing Cloud elements needed to design solution ESP and CRM solutions.
• -Design and configure Pardot Landing pages, prospect lists, automation rules and engagement studio journeys as part of project build activities.
• -Devised and delivered internal Pardot training sessions




Technical Requirements


• + 3 Years experience working as a Consultant.
• At least 2 Pardot implementation experienced.
• Pardot certification (Must).
• Fluent English Spoken and written.
• Excellent verbal and written English communication skills.
• Salesforce knowledge as an admin will be a plus.
• Ability to understand the customer and expose solutions.
• Knowledge and experience working with Agile and Scrum Methodologies.
• Flexibility, proactivity.
• Persuading, Influencing and Negotiating Skills.


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Job Overview
We are seeking a talented, experienced Senior Sales Account Executive to join our Sales team here in North America. The Sr. AE must demonstrate skills and experience in selling (and co-selling with Salesforce AE’s) large-scale business transformation programs using Salesforce.com and other leading digital platforms. This professional will help lead the strategic planning and implementation of front office capabilities (sales, service, and marketing) to help drive their growth strategy and deliver the best customer/employee experiences.

The successful candidate will have a balanced blend of business and technical solutions skills to help shape the solution and articulate the vision and execution plan to business and IT client executives. The candidate will be able to orchestrate the solution design across functions (Sales, Service, Marketing, Commerce, Integration) and bring together the right team and experience to present holistic solutions that will deliver on the client’s vision and objectives. The candidate will be accountable for prospecting and winning new business

Typical Day Snapshot – Senior Sales Account Executive
While we'd love to say that there's a typical day in the life of a consultant, we all know that every day will be different! Some of the day to day challenges of this role will include:
- Support pre-sales activities by coordinating sales calls and proposal development
- Guide the client/prospect in creating Salesforce-centric strategies involving service, sales, operations, marketing, channels, vendor and overall customer experience.
- Identify new opportunities and build/maintain quota-attaining new business pipelines.
- Facilitate the solution design trade off conversations that evaluate potential design options and balance business value of the customer experience against the cost of development and ongoing maintenance.
- Own new business initiatives by planning and managing innovative and effective biz-dev & marketing programs.
- Work with Jr. AE in guiding & supporting him/her in achieving both independent and inside-sales supportive roles.

Responsibilities for Sr. Sales Account Executive:

• Consultative sales approach to recommend program/project level approach, products & delivery team for prospective new customers based on their individual needs.
• Describe products and explain their benefits and uses to potential customers
• Communicate with customers in person, by phone and by email to understand their needs
• Maintain a working knowledge of the company's various products and services
• Establish and nurture relationships with past customers and potential customers to facilitate sales
• Find potential customers through networking, cold calling and industry research to increase sales
• Use data to help customers understand how products can help them achieve their goals
• Complete administrative tasks, such as processing and recording sales opportunities, as needed.




Qualifications for Senior Sales Account Executive:


• Eight to Ten years of experience in a relevant area of sales or marketing
• Experience in developing leads and researching potential clients
• Excellent verbal and written communication skills, including the ability to make presentations
• Interpersonal skills and comfort with meeting new people on a daily basis
• Expertise with Salesforce
• Ability to contact customers, complete sales and manage other tasks independently
• Time management and prioritization skills to meet deadlines and close sales in a timely manner
• Willingness to adapt and implement new marketing strategies and sales methods
• Quick thinking to provide creative solutions that address customers' needs and concerns




Compensation:


• Base Salary + Commissions (based on quota)
• Graduated commission percentage based on closed-won year 1 net new revenue starting from 8% to 10% increasing to a maximum of 12% to 15% (depending on seniority and ability to source new account relationships from current relationships).
• Benefits: Full Health (Health & Dental)
• Retirement Benefit Plan
• Depending on Seniority a possibility for 3-year vesting profit-sharing program


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Purpose of Position
The Salesforce Technical Architect plays an integral role of the Technical Design and Execution Authority, road mapping projects from a coding perspective, gathering complex requirements and converting those to efficient and live solutions. It is responsible for ensuring our technical solutions enable, satisfy and advance our client’s needs and objectives while adhering to the highest technical and security standards, and ensuring our teams develop their knowledge and skills accordingly.

The Salesforce Technical Architect role is expected to have a deep knowledge and experience working across the entire Salesforce ecosystem across the different perspectives:

• Performance
• Large Data Volumes
• Security
• Integrations
• Identity and authentication management

Responsibilities and tasks

• Analyze, design and define technical solution architectures.
• Custom vs Standard
• Config vs Dev
• Scalability
• Storage
• Performance.
• Conduct, facilitate and/or provide estimates of any range, ROM, conceptual, budget or definitive.
• Control work items estimates.
• Define the architecture landscape and key technical decisions that will drive the project.
• Define tools to run the implementation.
• Ensure best development practices and define guidelines within the project/team.
• Integrating external systems with Salesforce.
• Leading development teams and interacting with the client for prospect businesses.
• Configuring Salesforce with Continuous Integration systems.
• Constantly learning about Salesforce technical tools and releases.
• Ability to learn new technologies that might be required for the conditions of a project.

Purpose of Position
It needs to have an advanced level on the following skills:

• Learning skills
• Independence & Reporting
• Oral Communication
• Team Collaboration
• Client Business Knowledge
• Leadership & Team Coordination
• Negotiation: Advanced

Purpose of Position
A Salesforce Developer is expected to build SFDC project solutions based on the Tech Leader guidelines and Technical Architect recommendations, using both declarative and code-based tools.

The Salesforce developer is first an admin that knows and understands when to use the declarative tools before building code-based solutions.

Responsibilities and tasks

• Implementing SFDC solutions based on Force.com platform.
• “First-admin” approach.
• Understand the end-to-end process.
• Validates that any built solution has been delivered correctly.
• Performing and understand the importance of making Unit Tests.
• Defining Object schemas to support Salesforce business customizations.
• Integrating external systems with Salesforce.
• Produce clean, efficient code based on specifications.
• Recommend and execute improvements.
• Ability to learn new languages and technologies.
• Attention to details.
• Work on how you work.

Specialized skills

• Salesforce declarative tools
• Data model
• Integrations: SOAP, REST API, ETL
• Object Oriented programming
• Implementation of Patterns of Enterprise Application Architecture
• Salesforce backend and frontend development tools
• Frontend and backend development
• Version Control Software: Git
• Deployments

Soft skills

• Learning skills
• Independence & Reporting
• Oral Communication
• Team Collaboration
• Client Business Knowledge

Purpose of Position
The Marketing Cloud Consultant specializes and focuses on building Marketing Cloud solutions that could be part or not of the Salesforce ecosystem as well as understanding the Marketing business strategy defined by the client in order to follow MC best practices.

Responsibilities and tasks

• Deliver development stories independently with little supervision required. Able analyse, refine, deliver, test business requirements within a given sprint.

Specialized skills

• Expertise in writing SQL statements for data extraction.
• Salesforce core implementations: declarative & code
• Expertise in HTML, CSS
• Familiar with Agile Delivery framework, operating within architectural guidelines and Source Control (Git)
• Preferably holds the Salesforce Admin certificate
• Advanced English

Soft skills

• Strong Work Ethic
• Positive Attitude
• Oral and Written Communication Skills
• Teamwork / Team Building
• Conflict Resolution
• Time Management
• Self-confidence
• Work under Pressure
• Adaptability

Purpose of Position
You will be responsible for tackling complex business challenges and solving them through business improvements and deliver innovative solutions using Salesforce to ensure customers' success. Working with multiple teams to bridge the gap between business problems and technical solutions. You will need to have in-depth knowledge of business processes and Salesforce making yourself a trusted advisor. The success of the customer is your first priority.

Defining the overall design, including proper high level architecture for a SFDC platforms and other SFDC clouds to meet customers’ requirements.
Giving support to other projects in the definition of the architecture, including a selection of tools, frameworks and best practices.
Supports product owners or business team in order to provide development team the right level of requirements definition.
Helps setting customer expectations in terms of solution.
Salesforce evangelist.

Main responsibilities

• Create a feasible Salesforce solution which complies with business needs.
• Manage customer expectations in terms of solution.
• Drive customers and partners to build standardized solutions instead of custom ones.
• Promote Salesforce and Cloudgaia best practices.
• High level knowledge of other Salesforce clouds.
• Define blueprint structure, which will contain the big picture of the solution, and prioritize order of execution.
• Work with multiple cross-functional teams.
• Understand and help defining KPIs for customer success.
• Data modeling in SFDC.
• Guide business analyst on requirements definition and related solutions.
• Documentation: business processes, user stories, epics definition, data modeling, training material, presentations.
• Identify sales opportunities in customers.
• Lead discovery workshops.
• Validate technical estimations.
• Validate workshops agenda.
• Be up to date with Salesforce new features.
• Document and communicate solutions that can be used by other teams.

What you’ll need to be successful:

• + 5 Years experience working as a Consultant.
• Excellent verbal and written English communication skills
• Bachelor*s and Master*s degree in Computer Science or Engineering (Advanced degree such as MBA and/or Ph.D. a plus)
• Salesforce knowledge as an admin will be a plus.
• Technical Background
• Leadership skills
• Ability to understand the customer and expose solutions.
• Knowledge and experience working with Agile and Scrum Methodologies.
• Flexibility, proactivity
• Persuading, Influencing and Negotiating Skills
• User story writing (Slicing, ordering, refinement, "INVEST")